Whether you're evaluating Inboxrise, stuck on something, or just want to talk about email deliverability — the founder reads and answers every message.
Our team is based in India (IST). We're active Monday to Saturday, 9am to 7pm IST. Urgent support requests are handled within 4 hours during working hours.
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We'll get back to you at as soon as we can — usually within a day.
Quick answers
How quickly do you respond to support requests?
We aim to respond to every message within one business day (Indian business hours, Mon–Sat IST). Inboxrise is founder-run — the person answering your email is the person who built the product.
Do you offer onboarding calls?
Yes — Growth and Agency plan users can book a 30-minute onboarding call with our team. We'll help you connect your inboxes, set up your first campaign, and answer any questions. Email support@inboxrise.com to schedule.
I'm an agency managing multiple clients. Who should I talk to?
Reach out to sales@inboxrise.com and mention you're an agency. We'll walk you through the Agency plan, multi-client workspace setup, and can discuss custom pricing for larger volumes.
How do I report a bug or request a feature?
Email support@inboxrise.com with details of the bug or feature request. We review every submission and respond with a timeline. We build in public — popular feature requests get shipped fast.